Starview Smart Home Apartment Upgrade Kit 3-4 Room

1. EQUIPMENT DESCRIPTION

1. Model name: SSL - UPLUSS SHOPHOUSE SMART HOME UPGRADE KIT 3-4 ROOM

   Manufacturer: Starview Asia

   SSL - UPLUSS SHOPHOUSE SMART HOME UPGRADE KIT 3-4 ROOM package includes the following devices:

   1 set of Bluetooth wireless gateway, 1 set of light sensor and door sensor, 1 set of wifi camera, 1 set of smart locks, 2 sets of infrared remote controllers, 2 sets of Socket, 1 set of Wireless switch, 1 set of switches context, 1 central controller, 1 video bell, 1 smart curtain (3.16m - 4.16m), 1 temperature and humidity sensor, 1 gas sensor, 1 smoke sensor, 1 smart robot vacuum cleaner.
   Smart home is the future technology for your home, allowing you to turn on/off lighting, air conditioning, TV, water heater, curtains and more using your smartphone and voice. . Whether you're at home, at work or on a trip, you can control all the devices in your home with your smartphone.
   
   With the explosion of IoT technology and wireless connectivity, smart homes have become popular and chosen by many customers with modern lifestyles. Smart homes not only increase convenience and security for the home but also surprise visitors. In addition, children in the family are raised in technology awareness through daily interactions with IoT devices and voice control.

   Starview smart home allows homeowners to install home devices that automatically operate according to the time or family life context such as going to work, coming home, going to bed, waking up, receiving guests... Homeowners can You can monitor and control your home remotely using a smartphone with the Internet.
   
   Starview smart home will send warning messages when detecting illegal intrusion and automatically chase away thieves by activating other devices such as flashing lights, sirens, opening curtains, etc. Helping homeowners eliminate Eliminate the worry of forgetting to turn off devices, minimize the time waiting for home devices to operate, and reduce the effort of traveling and interacting with mechanical switches

2. BASIC TECHNICAL SPECIFICATIONS

- Zigbee - Bluetooth - Wireless Gateway

- Zigbee - Door Sensor & Light Sensor
- Wifi Camera
- Smart Lock
- Zigbee Infrared Remote Control
- Zigbee Socket
- Zigbee Wireless Scenes Switch
- Smart Zigbee Touch Switch
- Smart Switch
- Wifi Video Doorbell
- Curtain System
- Zigbee Temperature and Humidity Sensor
- Motion Sensor.

3. INSTALLATION – MAINTENANCE - SERVICES

Free installation in Hanoi, Ho Chi Minh City.

Installation services in other provinces: Within 150km from Hanoi, Ho Chi Minh City: Installation fee of 2 million VND up to a maximum of 5% of the order value. Beyond 300km from Hanoi, Ho Chi Minh City: Installation fee of 3 million VND up to a maximum of 5% of the order value.

Additional maintenance and technical support services are available for purchase. In case of equipment malfunction, replacements are provided free of charge, even beyond the warranty period. Contact for further assistance.

Free user guidance and installation support via phone, Video Call, Chat Room, or TeamViewer.

4. WARRANTY POLICY

The product is covered by Starview's official warranty for 24 months in Vietnam, with service centers in Hanoi and Ho Chi Minh City.

Within the first 15 days after purchase, defective products will be exchanged for new ones, provided they meet specific conditions ( the product must have an original box with full attached of accessories and not have any scratches, do not violate any other warranty policy, and not a consumable device)

From the 16th until the end of the warranty period, Starview commits to fix the problem and return the product within 7 days (excluding Saturdays, Sundays, holidays, Tet and other pre-agreed cases). In case the products that must be sent for warranty overseas, the warranty waiting period will be according to the company's policy.

In case the warranty is not possible or the warranty period is too long (more than 45 days), you can exchange for another device equivalent to the warranty product or a product with higher specifications at an agreed cost..

5. COMMERCIAL CONDITIONS

Price: Listed in Vietnam, including 10% VAT (applicable to all transactions on Starview's e-commerce platforms).

Currency: VND / USD / EURO depending on the country or territory.

Payment Methods: Online payment platforms, bank transfers, credit cards, online payment gateways (VNPAY, PayPal), COD, or cash at the company's office.

Deposit Requirement: For orders outside Hanoi and Ho Chi Minh City, a deposit of 10% - 30% of the order value is required for COD.

Specification of goods delivered: Starview products will be delivered to customers with the following documents:

- VAT invoice

- Delivery record, also the equipment warranty certificate

- QR Code instructions for installation, use and technical support

- CO certificate of origin for imported products.

- CQ certificate of quality for imported products or Test report for domestically produced products.

- Customers are provided with an electronic account to access warranty information and technical support directly from Starview's WEB Portal system.

DATASHEETS

STARVIEW  APARTMENT SMARTHOME UPGRADE KIT 

VIDEO PRODUCT